FREQUENTLY ASKED QUESTIONS
You can purchase Damiani jewellery on our e-commerce site or at the Damiani or Rocca 1794 Boutiques and authorised dealers.
No, there are no limits to either quantity or cost.
You can decide to not complete your order, even if you have added products to your cart.
When you enter the data required for payment you will be redirected to the purchase confirmation page, containing the order number and date. Upon completion of the purchase, you will receive an e-mail containing the details of your order and confirmation that the order has been correctly received.
To check the status of an order or shipment, contact customer service at the toll-free number or by e-mail.
To be set on Damiani jewellery, a diamond must respond to a series of specific parameters: Damiani’s 10Cs. Learn about why Damiani diamonds are so unique here.
Find all the answers to your questions on the diamonds page (insert link). Our expert gemmologists select only the purest diamonds for creating Damiani jewellery. Learn about why Damiani diamonds are so unique here (link).
It is possible to change the size of some Damiani jewellery, but this service is only available for certain products. To find out if your jewellery can be changed, check the information on the product page; if you cannot find the answer you are looking for, contact our customer service.
Contact our customer service for information on repairing your Damiani jewellery.
All Damiani jewellery has the Damiani logo engraved in it and comes with a certificate of guarantee attesting its authenticity. For more information, you can contact our customer service or go to one of our mono-brand or Rocca 1794 boutiques.
Read the procedures for returns; if you need further support contact our customer service.
You can have your Damiani jewellery engraved with your preferred text by adding it to the special section of the page of the product you have chosen or by contacting customer service.
All the jewellery on our e-commerce site can be purchased online; if you have a special request please contact customer service.
If you need help, you can contact our customer service or write us via our online chat; you can also go to one of our boutiques or authorised retailers.
If you need help, you can contact our customer service or write us via our online chat.
Damiani only certifies the authenticity of the jewellery sold on damiani.com or Rocca1794.com
All Damiani jewellery is delivered in a refined box. If you would like to make a gift even more special, you can choose to have the Damiani jewellery shipped inside an elegant Gift Bag and can also personalise a card to include with the gift by choosing the option “Gift Bag” on the page of the jewellery you would like to purchase.